Diploma of Community Services
Become a community services worker by completing Diploma of Community Services. The qualification equips students with the skills and knowledge needed to make a meaningful difference in the lives of individuals and communities.
Find out more about the Diploma of Community Services
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CHC52021
Diploma of Community Services
Completing this course may provide you with employment or learning opportunities. Potential employment options are in a range of community services management roles. Further education pathways may include the CHC62015 Advanced Diploma of Community Sector Management or higher education qualification in community services.
Course information
VET Course Code
CHC52021
CRICOS Course Code
109319E
Delivery Mode
Face-to-Face – Classroom
Campus Location
World Trade Centre, Level 5, Tower 4, 18-38 Siddeley Street, Docklands, Victoria 3008
Duration
104 weeks
Fee
$22,300
Work Placement Hours
400 hours
Intakes
Feb, Apr, Jun, Jul, Sep, Nov
Course overview
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination. To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
Be at least 18 years of age and have completed the equivalent of Year 12.
Participate in a course entry interview to determine suitability for the course and student needs.
English language tests such as PTE and TOEFL can be accepted. You are required to provide your results so that we can confirm they are equivalent to IELTS 6.0.
English language competence can also be demonstrated through documented evidence of any of the following:
1. Educated for 5 years in an English-speaking country; or
2. Completed at least 6 months of a Certificate IV level course in an Australian RTO; or
3. successful completion of an English Placement Test
1. Educated for 5 years in an English-speaking country; or
2. Completed at least 6 months of a Certificate IV level course in an Australian RTO; or
3. successful completion of an English Placement Test
Resource Requirements
Must have access to a computer (with Adobe Reader, Microsoft Word and a web browser)
Must have access to Internet
2 GB or more of RAM (8 GB recommended)
Hard disk space of 4 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation.
Additional Requirements
Before commencing work placement, learners are required to provide:
A Federal Police Check (name check), not older than 3 months
Evidence of up-to-date vaccination as required
Core units
CHCDIV001 Work with diverse people
CHCLEG003 Manage legal and ethical compliance
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCCCS007 Develop and implement service programs
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety
CHCDEV005 Analyse impacts of sociological factors on clients in community work and services
CHCMGT005 Facilitate workplace debriefing and support processes
CHCCCS019 Recognise and respond to crisis situations
CHCCCS004 Assess co-existing needs
CHCCSM013 Facilitate and review case management
CHCLEG003 Manage legal and ethical compliance
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCCCS007 Develop and implement service programs
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety
CHCDEV005 Analyse impacts of sociological factors on clients in community work and services
CHCMGT005 Facilitate workplace debriefing and support processes
CHCCCS019 Recognise and respond to crisis situations
CHCCCS004 Assess co-existing needs
CHCCSM013 Facilitate and review case management
Elective Units
CHCADV002 Provide advocacy and representation services
CHCCSL001 Establish and confirm the counselling relationship
CHCGRP002 Plan and conduct group activities
CHCDIS019 Provide person-centred services to people with disability with complex needs
CHCSOH021 Work with clients within the social housing system
CHCMHS013 Implement trauma informed care
CHCDEV004 Confirm developmental status
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCCSL001 Establish and confirm the counselling relationship
CHCGRP002 Plan and conduct group activities
CHCDIS019 Provide person-centred services to people with disability with complex needs
CHCSOH021 Work with clients within the social housing system
CHCMHS013 Implement trauma informed care
CHCDEV004 Confirm developmental status
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
This course is delivered face-to-face in a classroom-based setting, as well as through structured self-study and in the workplace. All classroom-based training will take place at ACVET’s training facilities. The timetable for this course will be advised in your Offer Letter and Student Agreement. You are required to attend classes for 14 hours of classroom training per week and complete structured self-study of 6 hours per week for 80 study weeks (8 terms of 10 weeks each). Holiday breaks are as indicated in your timetable. Class sessions include a mix of theory and practical activities with a focus on creating a real-life workplace. You will also be required to complete 100 hours of work placement and we will assist you to find a work placement or you can find your own. This placement is to be completed during Weeks 11 of terms 2, 4, 6, and 8. You must complete 25 hours of work placement during each block and your trainer and assessor will visit you during this time to discuss any issues concerning the placement or questions you have, as well as to conduct observations for assessment purposes. In addition to classroom-based study, structured self-study and the work placement, you will also need to complete approximately 5 hours of additional, unsupervised study per week including research for assessments, completing assessments outside of class/work placement time and general reading. You will also need to complete assessments for this course which may include:
Written questions
Projects
Presentations
Reports
Role plays/observations
At the beginning of each unit, your trainer and assessor will outline the assessment tasks that must be completed. Your classes will be conducted in modern classrooms and you will be able to access Wi-Fi. There are also areas for you to relax, as well as conduct additional study. You will be provided with learning and assessment materials that will be used to develop your knowledge and understanding. You will also be provided with a range of learning support options and resources to help achieve competency.
At the beginning of each unit, your trainer and assessor will outline the assessment tasks that must be completed. Your classes will be conducted in modern classrooms and you will be able to access Wi-Fi. There are also areas for you to relax, as well as conduct additional study. You will be provided with learning and assessment materials that will be used to develop your knowledge and understanding. You will also be provided with a range of learning support options and resources to help achieve competency.
Career Opportunities
This course opens up a wide range of rewarding career opportunities in the community services sector. Graduates are equipped to pursue roles such as:
Job roles include:
Job roles include:
Community Development Worker
Case Manager
Social Worker
Family Support Worker
Youth Worker
Disability Support Worker
Aged Care Support Worker
Community Outreach Coordinator
- Effective trainers possess extensive knowledge and competence in their field. They can explain complex subjects clearly and respond to questions confidently.
RachaelStudentAs an international student from the Philippines in the Graduate Diploma of Management (Learning) at ACVET, I appreciate the high-quality, affordable education. Events like the Welcome Party and Mt. Buller trip emphasize student well-being, while the flexible schedule of two classes weekly helps me balance my studies and responsibilities effectively.KerenStudentI enjoy excursions related to my course that provide practical hands-on experience. These experiences deepen my understanding and enhance my skills in real-world applications.BrigitteStudent - As an international student, I enjoyed the cultural exchange, improved language skills, global networking, exposure to diverse teaching styles, and personal growth.JeanneStudentI'm incredibly grateful to have completed my Certificate III in Early Childhood Education and Care, thanks to the accommodating staff and supportive assessors at Acvet College who guided us with understanding and encouragement. The activities and programs fostered a wonderful sense of community, and I hope many more students can achieve their dreams with their help.JoanaStudentI really enjoyed the hands-on approach, applying theoretical knowledge in real-life scenarios, such as simulated aged care environments and practical exercisesMichelleStudent
Start your career at ACVET
Apply online now or reach out to speak with a career advisor who will be happy to assist you in getting started with your career journey.
Student Support
You can start your application process by filling out the online ACVET Student Application Form
Step 1: Fill out ACVET online application form You can complete the application form online by going on the link above. Please note that you will need the following to submit your application:
- Scanned copy of your passport
- Certified Academic Transcript and qualification from Year 12 or Above (translated into English)
- Resume (if available)
Step 2: Receive and Accept your Offer Letter. Return the signed Offer Letter and Student Agreement to ACVET.
Step 3: Participate in a course interview with one of ACVET’s representatives.
Step 4: Make your initial fees deposit.
Step 5: Complete ACVET English Placement Test (only applicable if valid English proficiency evidence not provided).
Step 6: Receive your Confirmation of Enrolment (CoE) Once you have completed all the steps, our team will review your application and then you will receive your Confirmation of Enrolment (CoE).
- Scanned copy of your passport
- Certified Academic Transcript and qualification from Year 12 or Above (translated into English)
- Resume (if available)
Step 2: Receive and Accept your Offer Letter. Return the signed Offer Letter and Student Agreement to ACVET.
Step 3: Participate in a course interview with one of ACVET’s representatives.
Step 4: Make your initial fees deposit.
Step 5: Complete ACVET English Placement Test (only applicable if valid English proficiency evidence not provided).
Step 6: Receive your Confirmation of Enrolment (CoE) Once you have completed all the steps, our team will review your application and then you will receive your Confirmation of Enrolment (CoE).
Once your application has been approved by ACVET’s admissions team, you will receive an Offer Letter detailing your course, tuition fees and all relevant terms and conditions. Before you accept, check all the conditions on your offer letter.
Once you accept your Offer Letter and make initial deposit payment as outlined in your Offer Letter, you will be issued your Confirmation of Enrolment (CoE). Please remember that you will need this Confirmation of Enrolment (CoE) document to apply for your student visa.
Once you accept your Offer Letter and make initial deposit payment as outlined in your Offer Letter, you will be issued your Confirmation of Enrolment (CoE). Please remember that you will need this Confirmation of Enrolment (CoE) document to apply for your student visa.
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